Métodos para Captura de Lições Aprendidas: Em Direção a Melhoria Contínua na Gestão de Projetos

Giuliana Santos Veronese

Resumo


Em um mercado competitivo e em constante evolução a gestão efetiva da informação e a transferência de conhecimento são aspectos estratégicos para as empresas. A fim de melhorar os processos de gestão de projetos, as empresas têm adotado metodologias e frameworks, como alternativas que permitam maximizar a taxa de sucesso no desenvolvimento dos projetos. Como uma extensão da gestão de projetos, o processo de captura e análise de lições aprendidas é um método eficiente e efetivo de gestão da informação e transferência de conhecimento, adquiridos durante a execução de um projeto, permitindo que a organização aprimore seus processos, reduza custos e gere valor ao negócio. Cada projeto executado fornece uma base de conhecimento importante que pode ser utilizada como diferencial competitivo pela empresa. Este artigo teórico apresenta uma revisita e análise dos principais métodos para captura de lições aprendidas em projetos propostos nas últimas décadas. A análise foi realizada a partir de critérios comuns a maior parte dos métodos. Os resultados incluem recomendações para promover o aprendizado sistemático em projetos e a implementação exitosa da gestão de lições aprendidas.


Palavras-chave


Lições Aprendidas; Gestão de Projetos; Aprendizagem em Projetos; Aprendizado Sistemático.

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Referências


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DOI: http://dx.doi.org/10.5585/10.5585

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Revista de Gestão e Projetos e-ISSN: 2236-0972
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